mm77 Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") describes how mm77 ("mm77," "we," "us," or "our") collects, processes, stores, and protects the personal data of individuals ("you," "Player," or "User") who access or use the mm77 online gaming platform at mm77.biz and its associated interfaces.

mm77 is committed to protecting the privacy and personal data of its players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as administered by the National Privacy Commission of the Philippines.

By creating an mm77 account or using any part of the mm77 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the mm77 platform.

This Policy applies to all personal data collected through the mm77 website, mobile-optimised interfaces, customer support channels, and any other digital touchpoints operated by mm77. It does not apply to third-party websites or services linked from mm77, which have their own privacy policies.

2. Data Controller

For the purposes of applicable data protection law, mm77 acts as the Data Controller with respect to personal data collected from players on the mm77 platform. mm77 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable law.

Questions or requests relating to this Privacy Policy or mm77's data processing practices may be directed to the mm77 support team via Live Chat on the platform or through the contact email address displayed in the Contact section of the mm77 website. mm77's Filipino-fluent support team is available 24 hours a day, 365 days a year.

3. Personal Data We Collect

mm77 collects personal data in the following categories, depending on how you interact with the platform:

3.1 Registration and Identity Data. When you create an mm77 account, we collect your full name, date of birth, gender, Philippine mobile number, and a password of your choosing. This data is necessary to create and manage your account and to verify that you meet the minimum age requirement of 21 years.

3.2 Identity Verification (KYC) Data. mm77 may request government-issued photo identification (such as a Philippine passport, driver's licence, SSS ID, or PhilSys national ID), proof of address documents, and selfie photographs for identity verification purposes. KYC data is collected to comply with applicable anti-money laundering obligations and to protect the integrity of the platform.

3.3 Financial and Payment Data. mm77 collects information about your deposit and withdrawal transactions, including the payment method used (GCash, PayMaya, BPI, BDO, Metrobank), transaction amounts in Philippine Peso, and transaction reference identifiers. Full payment credentials (such as GCash PINs or online banking passwords) are never stored by mm77 — these are handled entirely by the relevant payment processor.

3.4 Gaming Activity Data. mm77 records your game history, bet amounts, game outcomes, session durations, bonus usage, and responsible gaming tool settings. This data is used to provide the gaming service, to resolve disputes, and to monitor for responsible gaming concerns.

3.5 Technical and Device Data. When you access mm77, we automatically collect your IP address, browser type and version, operating system, device identifiers, and session logs. This data is used for security monitoring, fraud prevention, and platform performance improvement.

3.6 Communications Data. If you contact mm77 through Live Chat, Messenger, or email support, mm77 retains records of those communications to maintain service quality, for staff training, and to respond effectively to future inquiries.

4. Legal Basis for Processing

mm77 processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Contractual necessity — processing required to provide the services you have contracted for under mm77's Terms and Conditions, including account management, game access, and payment processing;
• Legal obligation — processing required to comply with applicable Philippine law, including anti-money laundering regulations, PAGCOR operating requirements, and tax reporting obligations;
• Legitimate interests — processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement where such interests are not overridden by your rights and interests;
• Consent — processing for direct marketing communications and non-essential cookies, where your prior consent has been obtained and can be withdrawn at any time.

5. How We Use Your Data

mm77 uses the personal data it collects for the following purposes:

• To create, verify, and manage your mm77 account;
• To process deposits and withdrawals via GCash, PayMaya, and Philippine bank transfers;
• To provide access to casino games, live dealer tables, bingo rooms, and other platform services;
• To verify your identity and age in compliance with PAGCOR guidelines and applicable law;
• To detect and prevent fraud, money laundering, and other prohibited activities;
• To monitor and enforce responsible gaming commitments, including applying deposit limits and self-exclusion instructions;
• To respond to your customer support requests and resolve account queries;
• To send you transactional communications (account confirmations, withdrawal receipts, security alerts) via SMS or in-platform notifications;
• To send you promotional communications about mm77 bonuses and offers, where you have consented to receive such communications;
• To maintain platform security, diagnose technical issues, and improve mm77's services;
• To comply with our legal and regulatory obligations under Philippine law.

mm77 does not use your personal data to make fully automated decisions that produce legal or similarly significant effects without human review.

6. Cookies & Tracking Technologies

mm77 uses cookies and similar tracking technologies on its platform to enable essential platform functions, maintain your login session, remember your preferences, and collect analytics data about how players use the platform.

Essential cookies are required for the mm77 platform to function and cannot be disabled. Analytics cookies help mm77 understand how players navigate the platform so that we can improve the user experience. Marketing cookies are used to deliver relevant promotional content and may be enabled or disabled through your browser settings or the mm77 cookie preferences interface.

By continuing to use mm77 after the cookie notice is displayed, you consent to the use of non-essential cookies as described above. You may withdraw this consent at any time by adjusting your browser settings, though this may affect the functionality of certain platform features.

7. Data Sharing & Third Parties

mm77 does not sell, rent, or trade your personal data to any third party for their independent commercial purposes. mm77 shares personal data only in the following circumstances:

• Payment processors — mm77 shares transaction data with GCash, PayMaya, and Philippine banking partners solely to process your deposits and withdrawals;
• KYC and identity verification providers — mm77 may use third-party verification services to process identity documents submitted as part of account verification;
• Game software providers — mm77's game providers (including JILI, PG Soft, Pragmatic Play, and others) receive session data necessary to deliver and certify their games within the mm77 platform;
• Customer support infrastructure — mm77's support platform providers process communications data to enable Live Chat and support ticket management;
• Regulatory and law enforcement authorities — mm77 discloses personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities where required by applicable law or regulatory obligation;
• Legal proceedings — mm77 may disclose personal data where required by court order or other binding legal process.

All third-party processors engaged by mm77 are required to process personal data only on mm77's instructions and in accordance with applicable data protection law.

8. International Data Transfers

The mm77 platform is primarily operated for players in the Philippines, and personal data is processed within the Philippines wherever possible. Where data is transferred to service providers located outside the Philippines — for example, cloud infrastructure providers or international game software suppliers — mm77 ensures that appropriate safeguards are in place to protect your data at a standard equivalent to the requirements of the Philippine Data Privacy Act, including contractual data protection clauses with the relevant recipients.

9. Data Security

mm77 implements and maintains technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the mm77 platform;
• Encrypted storage of sensitive personal data including KYC documents and payment records;
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their role;
• SMS one-time passcode (OTP) verification for logins from new or unrecognised devices;
• Regular security reviews and penetration testing of the mm77 platform infrastructure;
• Staff training on data protection obligations and secure data handling practices.

While mm77 takes reasonable steps to secure your personal data, no platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights, mm77 will notify you and the National Privacy Commission of the Philippines in accordance with applicable breach notification requirements.

10. Data Retention

mm77 retains personal data for as long as your mm77 account remains active and for a defined period after account closure. Specific retention periods are determined by the purpose of the processing and applicable legal requirements:

• Account and identity data is retained for a minimum of five (5) years after account closure to comply with anti-money laundering record-keeping requirements;
• Transaction and financial records are retained for a minimum of five (5) years in compliance with PAGCOR requirements and relevant Philippine tax legislation;
• Customer support communications are retained for up to two (2) years after the closure of the relevant support interaction;
• Technical and session logs are retained for up to twelve (12) months for security and dispute resolution purposes.

After the applicable retention period has expired, mm77 will securely delete or permanently anonymise your personal data so that it can no longer be attributed to you.

11. Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by mm77:

• Right to be Informed — the right to know what personal data mm77 holds about you and how it is processed;
• Right of Access — the right to request a copy of the personal data mm77 holds about you;
• Right to Rectification — the right to request correction of inaccurate or incomplete personal data;
• Right to Erasure — the right to request deletion of your personal data, subject to mm77's legal retention obligations;
• Right to Object — the right to object to certain types of processing, including direct marketing;
• Right to Data Portability — the right to receive your personal data in a structured, commonly used format where technically feasible;
• Right to Lodge a Complaint — the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe mm77 has processed your personal data in violation of the Data Privacy Act.

To exercise any of these rights, please contact the mm77 support team via Live Chat or through the email address in the Contact section of the mm77 website. mm77 will respond to verified requests within a reasonable time and in accordance with its obligations under the Data Privacy Act.

12. Amendments to This Policy

mm77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in the law, our data processing practices, or platform services. Where changes are material, mm77 will provide reasonable notice to registered account holders through the platform or by SMS notification to your registered mobile number. The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the mm77 platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree to any updated Policy, you should cease using mm77 and may request account closure through the support team.

For any questions about this Privacy Policy or mm77's data practices, please contact our 24/7 Filipino-fluent support team via Live Chat on the platform or by email at the address listed in the Contact section of this website.